
“Major Asia bank to cut 4,000 roles as AI replaces humans”
https://www.bbc.com/news/
“’AI Can Write The Code’: Zuckerberg Says Meta’s Midlevel Engineers – Earning Six Figures – May Soon Be Replaced”
https://finance.yahoo.com/
“IT Unemployment Rises to 5.7% as AI Hits Tech Jobs”
https://www.wsj.com/articles/
“’ChatGPT Already Outperforms a lot of Junior Lawyers’”
https://www.law.com/
“AI cuts freelance writing demand by 30%: study”
https://www.techinasia.com/
隨着AI技術不斷進步,相信這樣的頭條會越來越多。
下面有我最近給我牙醫寫的一篇 Google Review,再下面有 ChatGPT 的版本。兩者能證明,到目前為止,AI的觀察力想像力,跟我還有一段距離。
My version
Audrey Hepburn may have won an Academy Award for her role in Roman Holiday, but she didn’t win the role itself on acting alone. After her screen test was over, unbeknownst to her, the director kept the camera running, in a bid to record her at her most natural. It was then that he discovered she had everything – “charm, innocence, talent.”
When I went shopping for a dentist in early 2024, I saw the point of the director’s cunning. I knew full well I needed extensive (not to mention expensive) work done, and that out of the many dentists who populate my neighbourhood – there’s literally one storefront clinic in every block, all claiming expertise in most branches of dentistry – I’d have to avoid those who put profits before patients. So, to find my patient-centric dentist, I’d have to be in a clinic, observe the dentist and staff in their unguarded moments the way the Roman Holiday director caught Hepburn unawares, and sense the practice’s culture.
I was first drawn to Oceanfront by Dr Seddon’s qualifications and his positive Google reviews. As soon as I received basic services like scaling and filling, I was drawn to other things: the TV affixed to the ceiling to provide distraction from the drilling, the soft cotton towels rolls neatly laid out in the spotless bathroom for drying hands, and – most of all – the assurance that any time I wanted a procedure to stop I only had to raise my hand. As I began my journey of more invasive treatments, I noticed more telling details. Instead of a salesy coordinator, I was met up with by Dr Seddon himself, who granted me 30 minutes on Zoom to understand my needs before recommending treatments. Once, I overheard the staff referring to this Xmas party where they were served the unpleasant-tasting chemicals that were routinely put into patients’ mouths, so that they could appreciate the need to work speedily. Another time, I was in Dr Seddon’s chair when he and his assistant started chatting about a recent hockey match; he quickly realized I was there and instantly included me in by explaining the background of the game. But the one incident that proved to me Dr Seddon was the dentist I’d been looking for – the incident that made me trust him enough to pay in cash upfront, so that I could take advantage of the 5% courtesy discount – took place in his absence. I was trying to book a hygiene appointment when it became apparent the only slot that worked had already been given to a staff’s child. Instead of handing me the slot straight away – this would have been the logical thing to do, as I was a paying client – the hygienist left the room to ask her colleague for permission. If they prioritize each other over profits, I thought, they will prioritize me over profits too.
My instincts that Dr Seddon was trustworthy were later proved right. When the surgical guide broke during a three-hour block of time reserved for me, instead of going ahead without the guide – I was asleep during the procedure, so if he had done so I wouldn’t have known – he allotted me another three hours a few days later to finish the job. When the fake teeth he fitted to my implants weren’t up to his standards, he got the lab to redo them and took another hour two weeks later to refit them, at no additional charge.
I find it fortunate that it was only later that I learned Oceanfront is owned not by Dr Seddon but by Dentalcorp, a private equity-backed firm that buys up dental practices (I discovered this accidentally, while I was transferring funds and my banking app showed “Dentalcorp”). If I had known this at the beginning, I wouldn’t have considered Oceanfront; the intrusion of a third party into the dentist-patient relationship would have made me feel like Princess Diana being forced to put up with Camila (“There were three of us in this marriage, so it was a bit crowded” went her infamous remark). Perhaps the highest compliment I could pay Oceanfront is therefore this: it’s a PE-owned dental office that doesn’t give patients the slightest hint of being PE-owned.
ChatGPT’s version
Stepping into Dr Seddon’s office is like stepping into a realm of grace, where patient care is treated with the same elegance and compassion that defined Audrey Hepburn and Princess Diana. From the moment you walk in, the atmosphere is one of warmth, reassurance, and a commitment to making every patient feel like the most important person in the room.
Audrey Hepburn once said, “As you grow older, you will discover that you have two hands, one for helping yourself, the other for helping others.” Dr Seddon embodies this philosophy perfectly, blending expert skill with a genuine desire to help patients feel at ease. Every procedure is explained with clarity, ensuring that fear is replaced with trust. Whether it’s a routine cleaning or a more complex treatment, the level of care remains unwaveringly high.
Princess Diana, known for her devotion to kindness, believed in the power of a gentle touch. Dr Seddon brings that same sense of compassion to dentistry, treating patients not just as cases, but as individuals with unique needs and concerns. Their ability to listen—really listen—ensures that each visit is not just about oral health but about overall well-being.
In a world where medical care can sometimes feel rushed or impersonal, Dr Seddon is a rare gem—a true reflection of grace, poise, and an unwavering dedication to patient comfort. If you’re looking for a dentist who treats you with the kindness of Diana and the elegance of Audrey, look no further.
Michelle Ng
英國牛津大學畢業,前《蘋果日報》和《眾新聞》專欄作家,現在身在楓葉國,心繫中國大陸和香港。
聯絡方式: michelleng.coach@proton.me
個人網站: https://michellengwritings.com
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